CleanWhale cleans flats, houses and offices across Munich and the surrounding area. Booking, rescheduling and payment all happen online — for anything else, here is how to reach us.
Email is fastest: [email protected]. On weekdays we usually reply within a few hours. For short questions about a booking that is already placed, WhatsApp and Telegram are more convenient.
If your message is about a specific appointment, please keep the order number from the confirmation email at hand — that usually settles it in one message.
You set the appointment yourself: choose the size of the flat, tick the extras, pick a free day in the calendar. The price is fixed before you book and is never recalculated afterwards. The price list shows every item.
You can reschedule or cancel free of charge up to 24 hours before the appointment, again in your account.
Munich has the largest share of international residents of any German city, and you do not need German to book with us. The whole site, the booking flow and our support work in English, and the confirmation and invoice come in the language you booked in.
Across the whole city — Maxvorstadt, Schwabing, Haidhausen, Neuhausen, Sendling, Bogenhausen, Giesing, Pasing — and in the surrounding towns as far as Grünwald, Pullach, Unterschleißheim and Gräfelfing. Whether your address is covered is shown immediately when you book.
You receive an invoice with VAT shown and pay by card or transfer. Both are required if you want to claim the labour cost as a household-related service in your German tax return: 20 per cent, up to 4,000 euros a year.
We look after practices, law firms, offices and property managers on a fixed schedule with a framework contract and a named contact. Send us the floor area, the rhythm you need and your preferred time window, and you will get a quote without a site visit.
We accept quality complaints within three days of the cleaning. Describe briefly what was wrong, ideally with a photo — we look into it and put it right.
CleanWhale Munich provides insured, English-friendly apartment, house, and office cleaning across all 37 districts of Munich (including Maxvorstadt, Schwabing, Bogenhausen, Haidhausen, Glockenbachviertel, Neuhausen, Sendling, Pasing) and surrounding towns (Garching, Unterföhring, Ismaning, Grünwald, Ottobrunn, Dachau, Freising). Book online in 60 seconds with transparent fixed pricing and all eco-friendly supplies included.
| Service / Apartment Size | Fixed Price (incl. VAT) |
|---|---|
| 1-Room Apartment / Studio Cleaning | from 85 € (68 € weekly -20%) |
| 2-Room Apartment Cleaning | from 107 € |
| 3-Room Apartment Cleaning | from 129 € |
| Deep Cleaning / Move-Out Cleaning (Endreinigung) | from 129 € |
| Streak-Free Window Cleaning (glass + frame + sill) | 15 € per sash |
| Mattress / Sofa & Upholstery Steam Cleaning | from 25 € / 89 € |
| Post-Renovation / After-Builders Cleaning | from 4 €/m² |
| Commercial Office Cleaning (B2B with 19% VAT invoice) | from 85 € |
Every booking comes with an official invoice from CleanWhale GmbH and cashless payment (card, Apple Pay, Google Pay, Klarna). Under §35a EStG (haushaltsnahe Dienstleistungen), residents in Germany can deduct 20% of the cleaning cost (up to €4,000/year) directly from their income tax.
Yes. All professional eco-friendly detergents, microfiber cloths, and tools are included in the fixed price. You can also add a vacuum cleaner option during booking if needed.
Yes. Our Endreinigung covers kitchen cabinets inside and out, oven and hood degreasing, bathroom descaling, baseboards, and windows, accompanied by an official CleanWhale GmbH invoice for your landlord (Übergabeprotokoll).